Privacy Policy
Privacy Policy
Last updated: May 2026
TFK Services Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us, request a quote or use our services.
Who we are
TFK Services Ltd is a construction, refurbishment and property maintenance company providing residential and commercial building services.
If you have any questions about this Privacy Policy or how your information is handled, you can contact us using the details on our website.
Information we collect
We may collect personal information when you:
Contact us through our website
Request a quote
Call, email or message us
Make an enquiry about our services
Ask us to visit a property or provide project advice
Work with us as a client, supplier, contractor or partner
The information we collect may include:
Your name
Phone number
Email address
Property address or project location
Details about your enquiry or project
Photos, documents or plans you choose to send us
Communication records between you and TFK Services Ltd
We may also collect basic website usage information, such as pages visited, browser type and device information, depending on the tools used on our website.
How we use your information
We use your personal information to:
Respond to enquiries
Prepare quotes and estimates
Arrange site visits
Discuss project requirements
Provide construction, refurbishment and maintenance services
Manage client communication
Keep project records
Improve our website and services
Meet legal, accounting and business obligations
We only use your information where we have a lawful reason to do so, such as responding to your request, providing a service, fulfilling a contract, meeting legal obligations or supporting legitimate business operations.
Sharing your information
We do not sell your personal information.
We may share information with trusted third parties where necessary to deliver our services. This may include:
Qualified tradespeople
Subcontractors
Suppliers
Professional advisers
Website, hosting or IT service providers
Legal, accounting or regulatory bodies where required
We only share information that is necessary for the purpose of the work or service being provided.
How we protect your information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure. Access to personal information is limited to people who need it for legitimate business purposes.
How long we keep your information
We only keep personal information for as long as necessary. This may include keeping records for enquiries, projects, quotes, invoices, accounting, legal or insurance purposes.
Where information is no longer needed, we will securely delete or dispose of it.
Your rights
You have rights over your personal information. These may include the right to:
Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete information in certain circumstances
Object to certain types of processing
Ask us to restrict how your information is used
Withdraw consent where consent is the lawful basis for processing
To make a request, please contact us using the details on our website.
Cookies and website tracking
Our website may use cookies or similar technologies to help the site work properly, improve user experience and understand website performance. More information is available in our Cookie Policy.
Complaints
If you have concerns about how we handle your information, please contact us first so we can try to resolve the issue.
You also have the right to contact the Information Commissioner’s Office, the UK regulator for data protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.